By Dominic Bencivenga, Chief Sales Officer, Worldwide Travel

We recently had a conversation with Thomas Healy, COO and EVP Asset Management at DiamondRock and an Active Travel Advisory Board Steering Committee member, about how his Hotel Portfolio is operating during COVID-19. According to Thomas:  


“Despite the fact that COVID-19 has had an unprecedented impact on the travel industry, we are encouraged to see some positive trends as we enter Q4.  Our leisure driven destinations are reporting strong weekend demand and are starting to see weekday occupancies improve.   

While many of our urban markets are still very soft, we are starting to see some improvements in transient pace over Q2 and Q3 which is encouraging.  Additionally, we’ve recently seen an upward swing in new group business leads for 2021, which provides a more positive outlook and improvement over Q3.”

Thomas Healy,  COO & Executive VP of Asset Management


Tom also spoke about some Positive Trends: 

“In our leisure driven destinations, such as Sedona ( ) & Lake Tahoe ( ), we are seeing tremendous short-term, drive market demand both weekday and weekend.  Our Fall results in these two markets, have exceeded expectations as well as prior year’s performance in both occupancy and average rate.  In other non-resort markets, we are encouraged to see some strong weekend occupancies.”


DiamondRock has been a strong partner of Active for the past 5 years.  DiamondRock owns a portfolio of 31 premium hotels and resorts containing over 10,000 rooms in key gateway cities and destination resorts throughout North American and the U.S. Virgin Islands. Their Portfolio has been a great addition to our Inventory of Hotel Rooms and consistently is in high demand from our clients.  For information about how to book DiamondRock rooms for your transient and/or group stays through our Active Travel Group using Trade Credits, contact Active Travel at email  You can view DiamondRock hotels in our travel portfolio at